Our Services

    • The company provides comprehensive advisory services to developers from the early design stage through to project completion. Our scope includes offering professional guidance on key property management areas such as maintenance planning, preparation of service charge budgets, development of house rules, and other related management requirements.

    • By integrating these advisory inputs throughout the project lifecycle, we help ensure that management needs are well-planned, operationally practical, and aligned with long-term sustainability and cost-effectiveness. This proactive approach supports a smooth handover, optimizes future operations, and enhances the overall value of the development.

Advisory Services to Developers

    • helpdesk and customer service;

    • maintenance of accurate and updated plans, drawings, service contracts;

    • servicing and equipment maintenance records, residents/contractors and

    • consultants contact details, application and renewal of licenses, permits and certificates and handling of petty cash.

Administrative Management

    • Pre-delivery inspections and defect checks

    • Coordination with developers and contractors

    • Scheduling and managing owner appointments

    • Defect reporting and rectification follow-up

    • Documentation and key handover management

    • Owner briefing on property features, facilities, and by-laws

Vacant Possession (VP) Services

    • systematic management and maintenance to ensure smooth operation of the building facilities and services;

    • generally liaising with tenants/owners, attending to complaints or emergencies which may arise from time to time;

    • monitoring and supervising security personnel, cleaners and other service contractors engaged;

    • supervising repair and renovations works by specialist contractors engaged;

    • employing site management and maintenance staff on behalf and at the cost of the Client. We shall train, supervise and administer them.

Building Management

    • upkeep and cleaning operations

    • fire safety

    • health and occupational safety

    • mechanical and electrical (M&E) facilities and services

    • maintenance, testing and inspections

    • operations of facilities

    • security, surveillance and safety

    • tender process

    • energy management

    • environmental management

    • car park management

    • occupation management

Facilities Management

    • issuing invoices and receipts, collecting service charges or charges, sinking fund and other charges;

    • all collections shall be deposited into the Client’s Account;

    • monitoring outgoings and making payments out as approved by the Client;

    • presenting income and expenditure report showing all collections and payment requests on a monthly basis; and

    • presenting an annual budget for the management of the property for the Client’s approval.

Financial Management

    • advising the Client on the procurement of adequate insurance cover to protect the interest of the Client and renewal of fire insurance prior to the expiry of the fire insurance policy;

    • recommending to the Client the requirements for other insurance policies; and

    • liaising with the appointed insurance brokers on all insurance matters

Insurance Management

    • handing / taking over of assets, documents and records on maintenance and management of property.

Handing Over / Taking Over of Property

Contact Us

Astral Eco Property Management (M) Sdn Bhd

Hours
Monday–Friday
9am–5pm

Headquarter: D-08-01, Menara Mitraland, No.13A, Jalan PJU 5/1, PJU 5, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia